![]() There was no wait music, just a message about the call possibly being recorded and silence. After pressing 0 four times, we were placed on hold for a representative. We pressed 0 to pass through the system, but the recording just kept starting at the beginning. We were greeted with an automated interactive system, which is common in retail services. Our call to Sears customer service was not great. Let’s see how long it takes for Sears customer service to answer. We filled out the contact form to ask for the direct customer service email address. The company does allow customers to contact a representative using a Sears contact form on the website. It appears the email address to Sears customer service is a secret. Sears is also available to maintain machinery, repair machinery and appliances, improve your home, clean and install appliances. The company specializes in high-end name brands and products, so prices are higher than competitors like Wal-Mart and Target. You can find information on all Sears products and services on the official website at. ![]() Hoffman Estates, IL 60179 Official Website We looked up the corporate address for customers who wish to contact customer service about a problem, complaint or compliment. Sears offers various products and services – so there is more than one number customers can use to contact the service department.ĭespite a ton of contact information on the Sears customer service website, there is no mailing address. Click here to leave a comment about your customer service experience. If you have questions about your Sears credit card or you need customer service support, you can find both on the Sears customer service website. The official website for Sears allows customers to order all the merchandise brands available in stores and some items that may not be available in your local Sears. Sears is one of those companies that appear to be teetering on the edge of closure, but they it sparks right back up and is suddenly popular again for a while.
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